Personal knowledge and X1
We launched the X1 adapter for Viapoint yesterday along with a number of great new features including a viewer to preview content, a way to quickly jump to a virtual folder without using the folder tree, and tracking recently used companies and contacts.
Having spent two days now at KMWorld I have found that the Knowledge Management world, no surprise, prefers to put a product like Viapoint into the category of a personal knowledge management tool. Knowledge manager is an attractive way to say organizer although the difference between a PIM, personal information management tool and a PKM is a bit nebulous. But folks are convincing with tools like The Brain and Groxis to visualize the personal content either in clusters or in webs do use the term quite effectively.
The main difference between a PKM and a PIM is the scope of the information that is included in it. PIM tools have focused on email and calendars with a little bit of added information about contacts. The PKM takes on the ambitious objective of including additional areas of content like files, RSS feeds, chats and information stored in business applications. But a large amount of information is now available through passwords on the Internet there are password protected destinations and these need to be considered in the individual's virtual workspace to create a personal knowledge base. These don't just include applications like CRM tools like salesforce.com, content management tools like Documentum, but also include collaborative sites like social networks, plaxo, link sharing tools like furl or del.icio.us, and social blogs like livejournal.
Among the big questions are why people need to have personal knowledge management. The specific applications are to be able to access their knowledge at any time quickly and effectively when doing their work. So a worker heavily reliant on accessing information needs to be able to find items quickly and use the information to forge new relationships with people and in projects. They also need to be able to collaborate and share their knowledge in an ad-hoc manner rather than in a highly structured environment. Personal also is necessary for privacy. Each individual's knowledge is always a personal thing. That's why patents are issued to a person as the inventor. Intellectual capital is ultimately something that each individual needs to confidently own and then share their knowledge where it can benefit themselves and their peers.
Enough thoughts for now. Back to the show.
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